This Privacy Policy explains how Rudralife Services Pvt Ltd (“Company”, “we”, “us”, “our”) collects, uses, shares, stores, and protects information when you access or use The Creator Index website and any related pages, features, newsletters, and services (collectively, the “Platform”).
By using the Platform, you agree to this Privacy Policy.
Scope
This Privacy Policy applies to:
- visitors who browse content on the Platform;
- users who subscribe to newsletters or alerts;
- users who contact us, submit feedback, participate in surveys, or otherwise interact with us; and
- users who create accounts or post content (if these features are enabled).
This Privacy Policy does not cover third-party websites or services linked from the Platform.
Information we collect
We collect information in three ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties/public sources.
A. Information you provide Depending on how you use the Platform, you may provide:
- Contact details: name, email address, phone number (if provided), city/country.
- Communications: messages you send us via contact forms, email, or other channels; and any attachments you provide.
- Newsletter preferences: topics you select and subscription settings.
- Account information (if enabled): username, password (stored in encrypted/hashed form), profile information.
- User-generated content (if enabled): comments, posts, replies, uploads, and any information included within them.
B. Information collected automatically When you access the Platform, we may automatically collect:
- Device and usage data: IP address, browser type, device identifiers, operating system, referring URLs, access times, pages viewed, clicks, and session metadata.
- Log data: server logs and security logs.
- Cookie and similar tracking data: cookies, pixels, local storage, and similar technologies (see “Cookies and tracking”).
C. Information from third parties / public sources If the Platform includes creator profiles, rankings, or news coverage, we may use information that is:
- publicly available on social media platforms or public webpages; and/or
- provided by partners/data providers (if any), subject to their terms and applicable law.
How we use information
We use information to:
- deliver the Platform, including displaying content and enabling features;
- send newsletters/alerts you request and manage your subscriptions (including unsubscribe processing);
- respond to queries, feedback, and support requests;
- improve editorial planning and platform performance (analytics, debugging, product improvement);
- maintain safety and integrity (fraud prevention, abuse prevention, spam control, security monitoring);
- comply with legal obligations, enforce our rights, and respond to lawful requests; and
- manage corporate operations, audits, and risk controls.
Cookies and tracking
We may use cookies and similar technologies for:
- essential site functionality and security;
- analytics and performance measurement; and
- advertising measurement and frequency control (if ads are displayed).
You can control cookies through browser settings. Some features may not function correctly if you disable cookies.
How we share information
We may share information in these contexts:
Service providers (processors)
We may share information with vendors that help us operate the Platform (e.g., hosting, email delivery, analytics, security, customer support tools). They are authorised to use information only as necessary to provide services to us.
Legal and compliance
We may disclose information where required to comply with law, regulation, legal process, or lawful requests, or to protect rights, safety, and security.
Business transfers
If we are involved in a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards.
With your direction
We may share information if you ask us to, or where you otherwise provide consent.
We do not sell personal information in the sense of transferring it for money as a standalone commercial product. If the Platform displays advertising, ad-tech partners may collect certain device identifiers and online activity through cookies/pixels under their own policies.
Data retention
We retain information only as long as needed for the purposes described above, unless a longer retention period is required or permitted by law, for audit, security, dispute resolution, or enforcement of our rights.
Where user accounts are enabled, we may retain account data until you delete your account, subject to lawful retention requirements. We may retain logs for security and operational diagnostics.
Security safeguards
We use reasonable technical and organisational safeguards designed to protect information against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is 100% secure.
Children’s privacy
The Platform is not intended for children. If you believe a child has provided personal information to us, contact us and we will take appropriate steps.
Your choices and controls
Depending on the Platform features enabled, you may be able to:
- unsubscribe from newsletters (using the unsubscribe link or by contacting us);
- update preferences;
- request access, correction, or deletion of certain information; and
- object to certain communications.
Requests can be submitted using the details in the “Grievance and contact” section.
Grievance and contact
If you have questions, concerns, requests, or complaints regarding privacy, contact:
Grievance Officer : Yash
Email: yash@thecreatorindex.com / accounts@rudralife.com
Address: 901, Sri Krishna, Andheri West, Mumbai, Maharashtra, India]
Phone: N/A
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on the Platform with an updated “Last updated” date. Your continued use of the Platform after changes indicates acceptance of the updated Privacy Policy.